The Biggest Problem With OEM Infotainment Systems: J.D. Power and Associates Study

By William Damsky J.D. Power’s 2012 Auto Quality study released Wednesday says that consumers are frustrated with their OEM infotainment systems. And their biggest complaint is that voice commands are not recognized. For the first time in the 26-year history of the study, J.D. Power found that the infotainment/navigation system was the biggest source of […]